Case object optimizations in Salesforce that come out of the box
In Salesforce, the Case object is utilized primarily for Service Cloud applications to manage and track customer service-related issues or inquiries. Before you decide to implement your own custom Case object, it is pertinent to know what you may lose by doing so. Salesforce provides several out-of-the-box features and optimizations to make the management of… Read More »Case object optimizations in Salesforce that come out of the box